How can I make changes to my order after it has been placed?

Modified on Fri, 19 Apr 2024 at 04:59 PM

Adding or Removing Items

You can add or remove items from your order if it has not been shipped out. You can open a Support Ticket, reply to your confirmation email, send an email to balloonquestions@bargainballoons.com, or call us at 1-866-330-1272. Our customer service is available Monday to Friday from 9:00 am - 6:00 pm Eastern Time (ET). Please provide the product codes and quantities of the items you would like to add or remove.

After you submit your request, we will send you an email confirming the changes.

Please note: Any change request might delay the shipping time of your order.

If your order has already shipped, you can open a Support Ticket, reply to your confirmation email, send us an email to balloonquestions@bargainballoons.com, or call us at 1-866-330-1272. If your order has not left the building yet, we will do our best to make the requested changes

Opening a Support Ticket or emailing our general inbox does not put an order "On Hold". Your order might ship before we are able to see your email request.

Address Correction

You can also request an address correction. If the order has already shipped, we can contact the shipping company to correct the address, but this will delay the shipping times. Please note that additional fees might apply.

Please note: We cannot guarantee that the address correction will be successful. Depending on where your package is, the shipping company will request the address change. If your order is out for delivery, or has left the last facility, the address correction will not be completed.