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Post-Order Questions
Returns
4
Return Policy and Instructions
How Do I Return an Order?
Why have I not received my refund for my return?
Can I mark an order return to sender?
Credit Cards Charges
2
I Have a Duplicate Charge on My Credit Card.
I Have a Charge on My Credit Card I Do Not Recognize
Tracking Orders
3
How Can I track My Order?
How Can I Get Past Invoices or Tracking Numbers?
When Will You Send a Tracking Number?
Missing Products or Damages
2
I Received a Damaged Balloon Hand Pump
I Am Missing Products? What Do I Do?
Address Corrections
2
My Address is Incorrect. How Can I Change it?
My State or Province Is Incorrect. What Can I Do?
Customer Portal
7
What is the Customer Login For?
Where Do I Sign into Customer Login?
When I Login into Customer Login I Cannot See All My past Orders
Customers New to the Portal
My Password is Not Working for the Customer Login
See all 7 articles
Other Post Order Inquiries
3
Where do I find my customer number?
Where Can I Mail a Check To?
I did not Receive A Confirmation Email
Changing and Cancelling Orders
4
Will You Automatically Recharge My Card If I Request a Change?
Can I Add or Remove Items from My Order After I Placed the Order?
I Wish to Cancel an Order
How Long Does a Refund Take?
