What are UPS and FedEx shipping service alerts?

Modified on Wed, 18 Dec at 11:04 AM

Courier companies issue service alerts when there are uncontrollable events that interrupt the transportation network.

Service alerts are due to times when the delivery of an order may be delayed. This can happen because of bad weather, service alerts, misroutes, mechanical failures with trucks or airplanes breaking down, or isolated local events in cities the package is travelling through– which is out of our control. Delays are more likely to remote areas. Please plan ahead and leave a few extra days for delivery if possible.

When there is a service alert, courier companies will post a list of postal codes or zip codes impacted by the alert. Each service alert is different, the impact on delivery times and more will be posted within the alert.

Courier Service Alerts

Example of a UPS/FedEx Service Alert

Flooding Continues to Impact service in Iowa

Due to weather, your package is delayed by one business day.

A late flight has caused a delay. Your package will be delayed by one business day.

A mechanical failure has caused a delay. We will update the delivery date as soon as possible.