What are UPS and FedEx shipping service alerts?

Modified on Thu, 23 Mar, 2023 at 6:13 PM

Courier companies issue service alerts when there are uncontrollable events that interrupt the transportation network.

Service alerts are due to times when the delivery of an order may be delayed. This can happen because of bad weather, service alerts, misroutes, mechanical failures with trucks or airplanes breaking down, or isolated local events in cities the package is traveling through– which is out of our control. Delays are more likely to remote areas. Please plan ahead and leave a few extra days for delivery if possible.

When there is a service alert, courier companies will post a list of postal codes or zip codes impacted by the alert. Each service alert is different, the impact on delivery times and more will be posted within the alert.

Courier Service Alerts

Example of a UPS Service Alert

Flooding Continues to Impact service in Iowa

Flooding Continues to Impact Service in Iowa today.

We will work to ensure the safety of our employees while minimizing effects on service. Contingency plans are in place to help ensure that shipments arrive at their final destinations as quickly as conditions permit.

Continue to check here for the latest information about service impacts and to track the status of your packages. As we assess local conditions, we will post ZIP codes where no pickups or deliveries are being made.