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How long till I get a response to my Support Ticket?

Modified on Thu, 18 Nov, 2021 at 11:06 PM

Response times to support tickets are as follows:

Monday to Friday: within a few minutes to 24 hours

Saturday and Sunday: within 24 hours


If you require an immediate response during business hours, please call 1-866-330-1272 or contact us on live chat. Some support tickets may take longer to resolve.

If you do not receive a reply within the time frame above, please contact us again.

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